Monday, 18 May 2009

Twitter for local business marketing

An article by Advertising Age focuses on the potential use of Twitter as a local marketing tool. It uses several examples of companies in the US that have been using this 'micro-blogging' tool successfully to target their local market and to drive new business through specific promotions.

Twitter's real-time messaging service can be used to attract local 'followers' for a business and then to harness that potential customer base with short term promotions or announcements. The other key advantage is the low barrier to entry, as Twitter is free and quick to set up. It just needs the right stratgey and application to make the time spent on developing the tool worthwhile.

The article concludes with 5 tips for local businesses using Twitter - namely, track every sale; recognise the difference between the immediacy of Twitter and the use of other social networking tools, such as Facebook; create a conversation and avoid too much heavy promotion; use it tactically for short term promotions; and alert followers to any special events or activities.

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