Thursday, 4 June 2009

New research shows importance of conversions

New research published in the US has been reported in AdWeek and demonstrates how the Internet is still seen as a powerful direct marketing tool where conversions are far more important than brand building. The survey of top marketers was carried out by Forbes.com and, when asked what measures they used to gauge success, just 31% of respondents said brand building topped the list, and 14% said reach. However, direct marketing metrics scored highly, with around 82% identifying conversions as the leading gauge, 55% said registrations and 51% said clicks.

These attitudes reflected well for search and e-mail marketing compared to display ads and video as the research shows that SEO, pay-per-click ads and e-mail were identified as the most effective means of generating conversions, whereas video and display ads were at the bottom. The article says that the whole area of metrics - which the Internet excels in - should still embrace more traditional brand-based advertising by including more brand-health measures and embracing frequency online, which can drive up perceived costs in a cost-per-impression model.

The research showed that the most common digital marketing approaches were the more 'traditional' e-mail and search optimisation campaigns - used by 74% of respondents - in contrast to the 38% that were using cost per thousand (CPM) campaigns such as display advertising, or the 28% saying they used video ads.

85% of respondents said they were satisfied with their search engine optimisation efforts and 78% were positive about the results from search advertising. Impression-based advertising scored lower, with a 63% satisfaction level and just over 50% were pleased with ad networks, which scored lowest. In terms of future plans, viral marketing, SEO and behavioral targeting were the tactics most frequently identified for budget increases in the next six months.

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